System Implementation Policy
Pratt Communications' philosophy is that the satisfaction with your company's chosen telecommunications purchase is largely due to proper system design, efficient system conversion, and complete user training. As such, you can expect the following schedule to be implemented to ensure your complete satisfaction:
A Pratt Communications professional will complete a comprehensive pre-field evaluation to determine your exact system needs and chosen feature selections, including recommendations where appropriate
Your equipment will be ordered and your system will be custom built upon its arrival Your phone system will be set up to your exact specifications in our shop and be "Burned In" to fully test its features and components. WHEN YOUR SYSTEM IS DELIVERED, IT IS A FULLY TESTED, COMPLETELY PROGRAMMED PIECE OF EQUIPMENT
Pratt Communications believes training is extremely important and will train Company Personnel in the use of all the features and options chosen for the system. Thereafter, Pratt Communications is available to answer questions.